Terms of Service
The rules that govern using our website and working with us. Straightforward, reciprocal, and designed to protect both sides.
ON THIS PAGE
01
Acceptance of terms
By accessing or using the WizeBA website (wizeba.com) or engaging our consulting services, you agree to be bound by these Terms of Service and all applicable laws and regulations.
If you do not agree with any part of these terms, you may not use our website or services. These terms apply to all visitors, prospects, clients, and anyone who interacts with WizeBA in a professional capacity.
Plain language summary
02
Description of services
WizeBA Inc. provides operational consulting services to small and medium-sized enterprises, including but not limited to:
- Operational diagnosis and systems design
- Process mapping, documentation, and optimization
- Revenue operations structuring
- AI implementation and automation strategy
- Executive coaching and leadership development support
- Workshops, training sessions, and digital resources
Specific deliverables, timelines, and pricing are defined in individual service agreements signed between WizeBA and the client. These Terms of Service apply as a baseline to all engagements and website usage.
03
Intellectual property
WizeBA content
All content on this website — including text, graphics, logos, icons, audio, video, and software — is the property of WizeBA Inc. or its content suppliers and is protected by Canadian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works without express written permission.
Client deliverables
Unless a separate written agreement specifies otherwise, deliverables created for a client during an engagement (playbooks, process maps, templates, documentation) become the property of the client upon full payment. WizeBA retains the right to use anonymized methodologies, frameworks, and insights derived from any engagement for internal purposes, publications, and future client work.
Trademarks
“WizeBA,” the WizeBA logo, and all related marks are trademarks of WizeBA Inc. You may not use them without prior written consent.
04
Confidentiality
Both parties understand that in the course of a consulting engagement, confidential business information may be shared. WizeBA treats all client information as strictly confidential and will not disclose it to third parties without your consent, except:
- When required by law or regulatory authority
- To subcontractors or partners directly involved in your engagement, under equivalent confidentiality obligations
- With your explicit written authorization
We may reference the fact that a company is a WizeBA client (e.g., for portfolio or reference purposes) only with your express consent. We will never disclose strategic details, financials, or proprietary processes.
Client testimonials and case studies
05
Payment and fees
Specific fees, payment schedules, and refund conditions are outlined in your individual service agreement. The following general terms apply:
Invoicing
Invoices are issued as defined in your service agreement (typically at project start, milestones, or monthly). Payment terms are net 15 unless otherwise agreed.
Late payments
Invoices unpaid after 30 days may incur an administrative fee of 1.5% per month. WizeBA reserves the right to pause work on active engagements for accounts more than 30 days overdue.
Taxes
Applicable federal (GST) and provincial (QST) taxes will be applied to invoices for services delivered in Canada, as required by law.
06
Limitation of liability
WizeBA provides consulting, advisory, and operational support services. Our advice and recommendations are based on the information available to us and our professional judgment. Final business decisions remain the responsibility of the client.
To the fullest extent permitted by applicable law, WizeBA’s liability for any claim arising out of or related to services provided shall not exceed the total fees paid by the client in the three months preceding the claim.
WizeBA is not liable for indirect, incidental, consequential, or punitive damages, including but not limited to lost profits, lost revenue, or business interruption, even if advised of the possibility of such damages.
Not legal, financial, or accounting advice
07
Termination
Either party may terminate a service agreement with written notice as specified in the applicable agreement. In general:
- Client-initiated termination: Work completed to date will be invoiced at the pro-rated engagement rate. Any non-refundable retainer amounts are forfeited.
- WizeBA-initiated termination: In cases of non-payment, breach of confidentiality, or conduct that compromises the integrity of the engagement, WizeBA may terminate with 5 business days written notice. Any pre-paid amounts for undelivered work will be refunded.
Upon termination, sections covering confidentiality, intellectual property, and limitation of liability survive and remain in effect.
08
Website use and conduct
You agree not to use the WizeBA website to:
- Scrape, harvest, or systematically extract content or data
- Attempt to gain unauthorized access to any portion of the site
- Transmit harmful, offensive, or unlawful content
- Impersonate WizeBA, its team, or any third party
- Use the site in any way that violates applicable laws
WizeBA reserves the right to restrict access to the website or any portion of it at any time, without notice, for any reason.
09
Governing law and disputes
These Terms of Service are governed by and construed in accordance with the laws of the Province of Québec and the federal laws of Canada applicable therein.
Any dispute arising out of or in connection with these terms shall first be addressed through good-faith negotiation. If unresolved within 30 days, the parties agree to submit the matter to mediation before initiating any legal proceedings.
The courts of the judicial district of Montréal, Québec, shall have exclusive jurisdiction over any dispute that cannot be resolved by negotiation or mediation.
Québec residents
10
Changes to these terms
WizeBA may update these Terms of Service from time to time. We will post the revised terms with an updated date. For active clients, material changes affecting service agreements will be communicated directly by email.
Continued use of our website or services following the posting of changes constitutes your acceptance of those changes.
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