Privacy Policy
We collect minimal personal information, use it to deliver and improve our services, and never sell it. This page explains everything clearly.
ON THIS PAGE
01
Who we are
WizeBA Inc. is an operational consulting firm headquartered in Montréal, Québec, Canada. We work with growing SMEs to structure their operations, enabling execution and deploying AI as leverage for sustainable growth.
This Privacy Policy explains how WizeBA Inc. (“WizeBA”, “we”, “us”, or “our”) handles personal information collected through our website, our services, and any direct communication with our team.
For the purposes of Québec Law 25 (Act respecting the protection of personal information in the private sector), WizeBA Inc. acts as the enterprise responsible for the protection of personal information.
Privacy Officer
02
Information we collect
We collect personal information in the following ways:
Information you provide directly
- Name and contact details when you fill out a form or book a call
- Business information shared during a discovery conversation or intake process
- Email address when subscribing to our newsletter or content updates
- Messages and content submitted through our contact form
Information collected automatically
- Browser type, device, and operating system
- Pages visited, time spent, and navigation path on our website
- IP address and approximate geographic region (country/province level)
- Referring URLs and search queries that led you to our site
Information from third parties
We may receive basic professional information (such as your role or company) from LinkedIn or partner referrals when someone introduces you to our services.
What we do not collect
03
How we use your information
WizeBA uses personal information for the following purposes:
- Service delivery: To onboard clients, deliver consulting engagements, and communicate about project milestones
- Business operations: Invoicing, contracts, scheduling, and internal record-keeping
- Content and communications: Sending newsletters, updates, and resources you have opted into
- Website improvement: Analyzing traffic patterns to improve the experience for all visitors
- Legal compliance: Meeting obligations under Québec Law 25, PIPEDA, and applicable tax laws
We do not use your personal information to build advertising profiles, sell to third parties, or train AI models without your explicit, separate consent.
04
Legal basis for processing
We process personal information based on one or more of the following legal grounds:
Consent
When you subscribe to our newsletter, submit a form, or opt in to marketing communications. You may withdraw consent at any time.
Contract performance
When processing is necessary to fulfill a consulting engagement or service agreement you have entered into with WizeBA.
Legitimate interest
For website analytics and improving our services, balanced against your privacy rights.
Legal obligation
When required to comply with applicable laws, including Québec Law 25, PIPEDA, and financial record-keeping requirements.
05
Sharing and disclosure
WizeBA does not sell personal information. We share it only in the following circumstances:
Service providers
We work with a small number of trusted vendors to operate our business: email delivery, CRM, scheduling, video conferencing, and file storage. Each vendor is bound by data processing agreements and is selected for their privacy posture.
Professional partners
With your knowledge and consent, we may share relevant context with partner specialists (such as EOS implementers, coaches, or marketing strategists) when facilitating an introduction or referral.
Legal requirements
We may disclose information when required by law, court order, or governmental authority, or when necessary to protect the safety of any person.
CROSS-BORDER TRANSFERS
06
Data retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
| Data type | Retention period |
|---|---|
| Client engagement records | 7 years (legal/tax requirement) |
| Newsletter subscribers | Until unsubscription + 90 days |
| Contact form submissions | 24 months from last interaction |
| Website analytics | 26 months (aggregated) |
When information is no longer needed, we delete or anonymize it in a secure manner.
07
Your rights
Depending on your province or country of residence, you have specific rights over your personal information. We honor these rights for all individuals, regardless of jurisdiction.
Right to access
Request a copy of the personal information we hold about you.
Right to rectification
Ask us to correct inaccurate or incomplete information.
Right to erasure
Request deletion of your personal information, subject to legal retention requirements.
Right to portability
Receive your information in a structured, machine-readable format.
Right to object
Object to processing based on legitimate interests or for direct marketing.
Right to withdraw consent
Withdraw consent at any time without affecting lawfulness of prior processing.
QUÉBEC RESIDENTS — LAW 25
To exercise any right, email [email protected] with “Privacy Request” in the subject line. We will respond within 30 days.
08
Cookies and tracking
Our website uses cookies and similar technologies to improve your experience and understand how visitors engage with our content.
- Strictly necessaryAlways active. Required for the website to function (e.g., session management).
- Analytics
With your consent. We use Vercel Analytics (privacy-first, no cross-site tracking) to understand traffic patterns.
- Marketing
With explicit consent only. Currently not in use on this website.
For full details, see our Cookie Policy.
09
Security
We take the security of your personal information seriously. Our measures include:
- TLS encryption for all data in transit
- Access controls limiting who on our team can view personal information
- Regular review of third-party tools and their privacy postures
- Incident response procedures aligned with Law 25 reporting obligations
In the event of a privacy incident that poses a risk of serious harm, we will notify the Commission d’accès à l’information du Québec and affected individuals as required by law, within the required timeframes.
10
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or legal requirements. When we make material changes, we will:
- Update the “Last updated” date at the top of this page
- Post a notice on our website homepage for 30 days
- Notify active clients by email if the changes affect how we handle their information
Your continued use of our website or services after a policy update constitutes acceptance of the revised policy.
Need help understanding this?
We write our policies to be readable, not to protect ourselves. If something is unclear or you want to exercise your rights, reach out directly.