Accessibility Statement
Our commitment to making WizeBA’s website and digital content usable by everyone, including people with disabilities. WCAG 2.1 AA target.
ON THIS PAGE
01
Our commitment
WizeBA is committed to ensuring digital accessibility for people with disabilities. We believe that everyone deserves equal access to information and the ability to engage with our services, regardless of the technology they use or the way they interact with digital content.
We continually improve the user experience for all visitors, applying relevant accessibility standards and working to remove barriers where they exist.
Our standard
02
Conformance status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of conformance: Level A, Level AA, and Level AAA.
| wizeba.com conformance status | |
|---|---|
| Target standard | WCAG 2.1 Level AA |
| Current status | Partially conformant |
| Last evaluated | March 2026 |
| Evaluation method | Self-assessment + automated tooling |
“Partially conformant” means that some content does not fully conform to WCAG 2.1 AA. We are actively working to resolve known issues and improve our conformance rating.
03
Technical specifications
Accessibility on wizeba.com relies on the following technologies working with the user’s web browser and any assistive technologies installed on the user’s device:
- HTML5
- CSS (Tailwind CSS)
- JavaScript (React / Next.js)
- WAI-ARIA (where applicable for dynamic components)
We test our website using the following browsers and assistive technology combinations:
| Assistive technology | Browser | Platform |
|---|---|---|
| VoiceOver | Safari | macOS / iOS |
| NVDA | Chrome | Windows |
| Keyboard only | Chrome / Firefox | All platforms |
| TalkBack | Chrome | Android |
04
Known limitations
Despite our best efforts, you may encounter areas where the accessibility experience is imperfect. The following are known limitations we are actively working to resolve:
In progress
Video content
Some older embedded videos may not have captions or audio descriptions.
Addressing with new content production standards in Q2 2026
In progress
PDF documents
Downloadable resource guides may not be fully tagged for screen reader compatibility.
Remediation in progress
In progress
Third-party widgets
Scheduling and booking widgets from third-party providers may have accessibility gaps outside our control.
Vendor assessment underway
In progress
Complex data tables
Some comparison tables on service pages may lack full semantic markup.
Scheduled for next development sprint
If you encounter an issue not listed here, please let us know. We treat accessibility reports as priority feedback.
05
Measures to support accessibility
WizeBA takes the following measures to ensure accessibility:
Design and development practices
- Use of semantic HTML elements to structure content meaningfully
- Sufficient color contrast ratios meeting WCAG AA minimums (4.5:1 for normal text)
- All interactive elements are keyboard-focusable and have visible focus indicators
- Images include descriptive alt text; decorative images are marked appropriately
- ARIA roles and attributes used for dynamic components where HTML semantics are insufficient
- Page language declared in the HTML lang attribute
- Forms include associated labels and descriptive error messages
Content practices
- Clear, plain-language writing at an accessible reading level
- Logical heading hierarchy (H1 → H2 → H3) on all pages
- Links have descriptive text (not “click here”)
- No content that flashes more than 3 times per second
Organizational commitment
- Accessibility is considered a requirement in our design and development process, not an afterthought
- We include accessibility in our annual website review
- Accessibility feedback is reviewed and responded to within 10 business days
06
Feedback and contact
We welcome accessibility feedback. If you experience any barriers while using our website or accessing our content, please let us know. We commit to:
- Acknowledging your feedback within 2 business days
- Providing an accessible alternative format for content upon request
- Working to resolve reported issues within a reasonable timeframe
Contact for accessibility support
Email: [email protected]
Subject line: Accessibility Feedback
Please describe the issue you encountered, the page or content affected, and the assistive technology or browser you were using if applicable.
07
Formal complaints and enforcement
If you are not satisfied with our response to an accessibility concern, you may contact the relevant regulatory body in your jurisdiction.
Canada — Canadian Human Rights Commission
For complaints about accessibility barriers related to communication or information.
Québec — Commission des droits de la personne et des droits de la jeunesse
For complaints about accessibility barriers under Québec’s Charter of Human Rights and Freedoms.
08
Updates to this statement
This Accessibility Statement is reviewed annually and updated whenever we make significant changes to our website or accessibility practices. The “Last updated” date at the top of this page reflects the most recent revision.
We view accessibility as an ongoing commitment rather than a one-time checkbox. As web standards evolve and new assistive technologies emerge, we will adapt our practices accordingly.
Need help understanding this?
We write our policies to be readable, not to protect ourselves. If something is unclear or you want to exercise your rights, reach out directly.